速查速用商务英语口语 索赔与理赔 Claims and Compensation (第1/5页)

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在贸易中针对产品运输、规格数量、包装、质量等方面存在的问题进行索赔是司空见惯的事。那么，我们该如何解决贸易争端呢？

Benson: Hi, David. I’m calling to inform you that we got some damaged items.

David: Oh, really? I’m sorry to hear that.

Benson: We claim for compensation for the damaged items.

David: Could you please tell me the detailed condition of the goods?

Benson: Almost half of the goods arrived in damaged condition.

David: I think that’s because something went wrong in the delivery process.

Benson: Whatever, we claim compensation for the damaged goods.

David: I think you should contact the shipping company to settle the problem.

Benson: OK.

本森：嗨，大卫。我打电话是要告诉你我们收到了损坏的货物。

大卫：噢，真的吗？我为此感到很抱歉。

本森：我们要求你方对损坏的货物做出赔偿。

大卫：那您能告诉我货物的具体状况吗？

本森：几乎一半的货物到达时是损坏的。