速查速用商务英语口语 索赔与理赔 Claims and Compensation (第3/5页)

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我致电是要告知你方货物少发了。

若要赔偿客户相应款项，可以这样回答：

We shall credit to your account 1,000 USD to cover the value of the goods short delivered.

我方将向你方账户打入 1，000 美元用来赔偿短缺货物的价值。

③ According to the contract, you should compensate all our losses.

根据合同，你方应该赔偿我方所有损失。

\\u003d According to the contract, we claim for all our losses.

④ The goods we get are not exactly what we want.

我们收到的货物不是我们想要的。

\\u003d The goods don’t comply with the sample.

⑤ The goods don’t meet our expectations in terms of quality.

货物质量不符合我们的预期。

若客户提出的索赔已是既定事实，可以这样回应：

Can you tell me how much you want us to compensate for the loss?

那么你方想要多少赔偿呢？